Welcome to the
Conversational Economy
The world is shifting to new communication channels. It’s time for your business to evolve.
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What is a
Conversational Enterprise?
Be available wherever your customers and employees are on their channel of choice:
Global Real-Time Access
Real-time access through automated conversations from any corner of the globe.
Always on. Always Evolving
Bots that never sleep and continuously grow with every interaction.
Personalized. Predictive
Personalized customer experiences at scale on preferred devices and channels with interaction history.
Fulfillment Guaranteed
Ensure immediate fulfillment with effective cross-sell and up-sell opportunities.
Memorable Experiences
Instant Gratification for employees and customers through contextual conversations.
Why become a
Conversational Enterprise?
centricity
Customer Centricity
Conversational AI helps you deliver a positive customer experience using intelligent, responsive smart bots allowing your customers to communicate and transact on their terms.
operation
Operational Efficiency
Conversational AI frees your employees from the drudgery of repetitive tasks, allowing them to function productively on more complex and creative tasks.
growth
Revenue Growth
As a Conversational Enterprise, your organization benefits from smart interactions and quick response times that lead to productive engagements and growth.
Key steps to becoming
a Conversational Enterprise
Customer Acquisition
Use Conversational AI to automate the process of up-selling and cross-selling. Optimise staff time by automating lead scoring. Get better conversions by having natural language, two-way conversations with customers that is contextual and based on previous engagement and purchase behavior.
Customer Success
Use Conversational AI to democratize customer data, making it accessible anytime anywhere to your employees enabling them to create great products and services. Deliver solutions that are predictive, human-like, contextual and improves with every transaction through deep machine learning.
Knowledge Management
Use Conversational AI to provide your company with a neural net that supports deep learning, making knowledge management quick, seamless and available to your workforce anytime, anywhere.
Employee Engagement
Use Conversational AI to address common concerns of your employees and provide them with access to relevant information that saves time and maximizes their productivity. Meet the work-related needs of your employees and help them align swiftly to changes within your organization.
Analytics and Insights
Use Conversational AI to convert complex data-driven analytics into actionable insights easily understood and accessible by anyone in your company through a conversational interface, allowing them to better plan and devise future offerings.
How can we help you become
a Conversational Enterprise?
Automated Conversations
Have contextual human-like interactions with your customers at scale.
Personalization
We can tailor our Conversational AI solutions to your industries specific requirements.
Channel of Choice
We can provide you with solutions for any channel, any device, any platform.
High Engagement
Natural language conversations facilitate stronger interactions and greater engagement.
Efficiency and Productivity
Our smart bots help reduce your ‘cost to serve’ by automating repetitive tasks.
Multi-Lingual
Our Conversational AI bots can be trained to have conversations in multiple languages.
Text and Voice
Our conversational interfaces support both text and voice-based interactions.
Become a Conversational
Enterprise today