Conversational Hospitality
Our pre-built industry models come with a range of inbuilt, predictive features designed to answer travel related and property specific queries like digital concierge services,hotel & restaurant bookings,remote check-ins and check-outs,real-time language translations. Automated frequent responses,targeted Upsell and cross-sell services.
Use Cases
Conversational Efficiency
In the travel and hospitality sector, one can make a direct correlation to between efficiency and profitability. 9 times out of 10, your staff ends up answering the same repetitive queries and performing the same set of tasks day in and day out. Our conversational AI smart bots can be programmed to deal with a majority of these queries and tasks freeing up your staff to focus on more complex issues that require their attention.
Conversational Availability
The travel and hospitality industry doesn’t sleep. Every day hundreds of people across different time zones call in to make a reservation or inquire about tariff rates and holiday packages. It isn’t cost effective to hire staff across multiple shifts to deal with this requirement. Our conversational AI smart bots never sleep, go on holiday or make errors.
Conversational Analytics and Insights
Understanding your customers’ behaviour and habits is paramount in this industry. Being able to tap into their personal preferences based on previous interactions can prove valuable. Hotels and travel agents can tap into these visitor-smart bot interactions for insights that will improve their online and offline services and offerings.
Conversational Recommendations
Our conversational AI smart bots send out promotions and customised suggestions tailored to your visitors’ previous interactions with our smart bots and your company. Your visitors are much more likely to respond positively to these personalised offerings rather than generic canned communication thereby increasing their interest in your company.
Become a Conversational
Enterprise today