Transforming Healthcare with AI-powered Chatbot

AI-powered healthcare chatbot solutions are helping bridge the gap between patients, healthcare providers and insurance companies. In addition to enhancing patient experience, it has the potential to transform clinical care.

“According to a study, by 2026, chatbots could help the US healthcare economy save approximately $150 bn annually.”

Redefining Patient Experience across Touchpoints

Automating every step of the patient’s journey from symptom checking to appointment booking to report tracking.

An average patient spends around 30 minutes trying to find the right service at his/ her local healthcare center. Besides, the rate of missed appointments ranges between 10-20% in the United States. A healthcare chatbot can significantly improve the quality of service by automating most routine processes.

Appointment Booking

Symptom Checker

Schedule Medical Tests

Prescription Renewal

Health Advisory

Download Medical Records

Insurance Coverage

Access Medical Records

Track Patient History

Patient Referral

Freeing up Medical Practitioners to Focus on Care

There is too much technology between medical practitioners and patients.

Medical practitioners are spending a lot of time finding existing medical records of their patients and tracking their medical history. Patients are often unhappy about the amount of time doctors spend in updating and accessing information using complex software tools. NLP-based healthcare chatbots can help doctors retrieve critical information quickly and without having to fiddle with complex CRM tools..

Boosting Hospital’s Profitability and Efficiency

Patient engagement at Hospitals is largely human-driven, which not only proves to be inefficient at most times but also leaves scope of error.

AI chatbot solutions can significantly reduce human effort, minimize chances of error and help hospitals improve productivity by automating routine processes. In addition, the data collected by hospitals can be fed into their analytics pipeline thereby aiding critical decision making.

Send Personalized Offers

Check Medicine Availability

Find Alternate Medicines

Why Should the Healthcare Industry Embrace Conversational AI?

Available. Anywhere

Improves access to healthcare services across all channels of user interaction

Aware and alert

Context-aware chatbots help automate patient engagement

Always at your service

Enables self service and drives better outcomes

A Leap ahead

Makes healthcare organization massively scalable and improve responsiveness